[Resolved]  Whirlpool Refrigerator — Whirlpool Refrigerator

Address:

West Delhi, Delhi

Dear Sir/Ma'am

I already submit the complaint regarding my Refrigerator. Sir now they are Troubling me now they said they charge Rs 6000/- for the same estimate bill attached.

We are humble request to you kindly take my complaint on urgent basis.

My already submit complaint is below.



Dear Sir,

I have purchased a Whirlpool Refrigerator Model No. 11086 INC[protected] from M/S Sachdeva Electronic, Jail Road Hari Nagar, New Delhi. after two year some defect occurred from refrigerator compartment and a complaint was recorded by me vide complaint no. DL[protected] DT 23-09-10. The representative (sanjay mobile no [protected]) came to visit the refrigerator & inspect problem area, & he told me that freezer is damaged & charges of Rs 4200/- will be charged for replacing of part, we said that this is very extra. He said if I repair it from company side it will charge same but if you want to repair personally from me it will charge of Rs 3200/- . We refused him to repair the refrigerator for thinking that he is fraud person. We again recorded complaint on 30-10-10 vide complaint no DL[protected] ON 30-10-10 the representative (Rajesh Jha mobile no [protected]) came to visit the refrigerator & inspect problem area, & he told me the charges of Rs 2770/- for same above said defect, we said ok repair it. He told mam tomorrow we will change it. Next day we received the sms that your complaint is closed, in system We again contact the customer service they said sir your compliant is closed we asked them but part is not changed they said we logged your new complaint DL[protected] dated 2-11-10, The representative again (sanjay mobile no [protected]) came to repair the freezer with some old one & he said we have only this piece in stock if you want new one it will take one to two week, I talk to customer service they said to talk with some Mr. HANDA OWNER of HANDA REFRIGERATOR may be the contractor having same attitude

Sir we are requested o kindly take some legal action on whirlpool & HANDA REFRIGERATOR


Thanks & Regards
Ruchika Manocha
[protected], 25142130
[protected]