[Resolved]  Whirlpool Refrigerator Ff - 350 Elite — no reply to repeated complaints

there was a minor fault in my fridge .I lodged a complaint to the whirlpool customer care. My complaint number was DL[protected].Next day a technician Mr.anand came and asked for the module to be changed.He changed the moduleand billed me the amount of Rs.2190.As my fridge was fully cool at that time and was full af ice I did not realise that it has stopped working.By 6:00 in the evening when I realised that the fridge has stopped working, I called the technician to rectify the problem.Next morning he came and again changed the module.Then also the fridge did'nt start working he further told me that the compressor is not working and another technitian will come to fix it.after this I have been calling the customer care twice or thice a day.I was given a naw complaint no. DL[protected].Kindly see to my request.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whirlpool India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    3572
    Pending
    0
    Resolved
    2438
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
    View all Whirlpool India contact information