[Resolved]  Whirlpool Refrigerators — Poor service

Whirlpool Refrigerators — whirlpool refrigerator not working complaint launched but not attended properly

TO,
THE MANAGER
Whirlpool co ltd.
SUB- COMPLAINT NOT BEING ATTENDED PROPERLY.
SIR,
This is to bring toyour notice that theundersigned had purchased the whirlpoolrefrigerator
dated 29.05.98
modelno INA[protected]
compressor no[protected]
in the name of mrs veena chhabra b-35 shivaji colony meerut cantt
by the authorised dealer kandioners begum bridge road meerut -25001 worth rs 19550 but it has been very bad on the part of the dealer that the complaint was launched by the undersigned on08.03.2008 with service charge of rs 250 by recipt no 51805 has not been entertained propwerly ther was no proper enginer visit.
HENCE THIS IS MY THIRD REMINDER TO THE COMPANY FOR THE NECESSARY STEPS AT THE EARLIEST because of the same we are facing the mental tension we have alrady spend rs 450 for reparing one part by the recomendation of an untrained repairer and after spendinG near abOUT 1000 rs we r still not satisfied and after giving even calls toi the dealer they r not entertaining please do the need ful otherwise the consequences will be harsh on your part..
we are not using the refrigerator because its not in a working state.
need reply at the earliest.
thanking youORS

We have registered a complaint more than 2 weeks back for the compressor fault in our whirlpool refrigerator.
Complaint no : 8543
Warrranty period is there up to the end of this year(2008)
So for we did not get any reply from customer care.

Daily we are calling them but we are not getting any response.
I don't know whether any customer care exists are not.

My caontact no : 91-[protected]

Regards,
Baktavatsalam

Whirlpool Refrigerators — FRIDGE GETTING INDOOR MOISTURE AND REPEATEDLY COMPLAINT BUT NO RESPONSE

Respected sir/madam,
I have the honour to request you that i have purchased your company product whirlpool fridge of 310 ltrs on 7 may10 from shyam lal kishan lal, bill no. CCR-160. My family members all were very much fond of whirlpool product, but i would like to tell you that first piece which we recieved it was dented. after few days second piece we recieve it was having same problem, Later on we are recieved third piece but after 3-4 days we could found the vegetables are getting iced and getting moisture in the vegetable basket and on the trays as well as not cooling very much, I complained to customer care on 24th may about the aove problem. engineer came for the repair but he could not do it, my sr no. is Dl [protected] dated 24 may. Again i have complained on 26 may sr no DL [protected]. On 28 may again engineer came for the repair but he also could not do it and still i am facing same proble and again i lodged a compalint on 28 june to whirlpool but they cannot gave any response . At present i am unhappy and disguting with this product and their service and product. The said that their quality representative will come and see the problem but yet the do not come and strait forward they rejected the change my refrigetor. Daily i am getting harrasing of this fridge and not working properly. Therfore sir i request you please take a necessary action against whilpool and please help me out of this problem if you help to change my refrigerator

Mr sampat kumar dhar
qtr no 16a/2 air force race course
new delhi 110003

mob [protected],[protected]
Thanking you

I PURCHASED 220 LTR REFRIGERATOR ON 17/10/06, BUT DUE TO BAD QUALITY OF WHIRLPOOL PRODUCTS, I WAS'NT SATISFIED AT ALL AND LOGGED COMPLAINT IN APRIL '10. AFTER VARIOUS EFFORTS COMPANY DEPUTED MECHANIC WHO CHARGED RS 1700 FOR REFILLING OF GAS, BUT COMPLAINT STILL PERSISTED. I CONTACTED TO MR. SONI AT LUCKNOW WHO SUGGESTED TO DEPOSIT 40% COST OF NEW FRIDGE FOR REPLACEMENT. I DEPOSITED THE AMOUNT AND COMPANY REPLACED THE FRIDGE ON 5/10/10 AFTER EXPIRY OF SIX MONTHS. REPLACED FRIDGE IS IN BROKEN CONDITION. WHIRPOOL ASSURED TO REMOVE THE FAULT IN 2 HOURS, BUT NOT YET DONE AFTER LAPSE OF THREE DAYS.
I SUGGEST TO PUBLIC NOT TO PURCHASE ANY WHIRLPOOL ITEMS AS COMPANY IS NOT HAVING GOOD QUALITY PRODUCTS AS WELL AS SERVICE CENTRES. IT IS THE RESPONSIBILITY OF COMPANY TO REPLACE DEFECTIVE FRIDGE FREE OF COST BUT COMPANY CHARGED 40% OF COST AND DID'NT RETURN RS 1700 SERVICE CHARGES.

Whirlpool Refrigerators — complaint against executive

i call the whirlpool customer care fr fridge checkup on 15/06/2011 the complaint no is GB[protected] the executive named HANIF KHAN and ROHIT MALIK come and said for changing relay. after asking for bill they give us a fraud bill charging Rs 1240/- and doesn't give us a genuine bill and also they does not changed any relay in the fridge.