[Resolved]  Whirlpool / Washing Machine — POOR CUSTOMER CARE & COMPLAINT RESOLUTION

Hi,

Let me hope let this complaint can resolve my defects in the Washing Machine.
I have to say the Whirlpool Customer Care executives are not ethical/professional way of responding the queries. I'm one of the victim where my complaint is not properly responded. Still my complaint is open, all most 2 weeks completed after logging a complaint to the Customer care but no one bothered to respond my call.
Every time the executives place the call on HOLD without my knowledge and they have a readymade answer in their lips is Sorry/Apologies while answering the customer.
I'm fed up with speaking to Customer Care and spoke to their Supervisors (BHANU & PAUL) who doesn't fit to be the Supervisor as per my conversation with both of them.
My query is not properly responded and the engineers do not give proper bill for the work they done.
I'm sorry to use the word "". Team leader/Supervisor in the Whirlpool = (Square) and the executives are .
The Service engineers are not professional they just charge the Service charge without rectifing the defects. I have told very clearly the machine is not working and there is a water leakage. Only one complaint is addressed but not the other.
My advice for all those people who reads this complaint not to opt for Whirlpool machine better check out the best brand available in the market.
Regards,
Padmanabhan :-((