[Resolved]  Whirlpool / Washing Machine — Washing machine Not working

Address:Chennai, Tamil Nadu

Dear Sir / Madam

Whirlpool Washing NOT WORKING (more than 30 days)

Complaint Numbers is given below :
[protected] / 20 – March 2013
41668 / 23 – March 2013
44373 / 25 – March 2013
47480 / 27 – March 2013
[protected] / 02 – April 2013

I really need your help with this.
Your engineer Mr. Rajan / Mr. Sunil 91 – [protected] called for the third time in the past thirty days to repair our (Whirlpool Washing machine 12303 and SPIN601 Model) at the above address, and I am still without a working machine.
He was unable to carry out the repair once more because the spare part (type/description/ref) was again not compatible He himself confirmed that spare parts cannot able fix. Without Washing machine very difficult to handle the situation.
Your engineers have been excellent as always, but without the correct parts they can't do the job required.
Can I ask that you look into this to ensure that the next service visit, arranged for, resolves the matter?
If not able to solve the issue, it is coming under warranty period you can very well replace a NEW Machine. Otherwise I can go for a legal.
I greatly appreciate your help.

Yours sincerely

R. NAGARAJAN
91 - [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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