Whirlpool Washing Machine — Complain regarding Whirlpool Service Center for washing machine >>> Srl # CNJ[protected]

Address:

West Bengal

Hi

Please note following.

· We have purchased a Refrigerator and Washing machine (Font loading) which was installed on March 31, 2012.

Our washing machine serial number is : CNJ[protected]

· One of the your support staff has come for installation.

Name – Supriyo Pal Mobile - [protected]

· First time he has come for washing machine installation on March 24, 2012.

· He has check and said that as product requirement he is not able to install without washing machine stand & magnetic water filter. Because this product is very have hence stand required and due to iron content in water filter is required.

· We have accepted and place the order for stand and filter. We have paid 1550/- for Stand and 1850/- for filter. Total is = 3400 (By Cheque # 344491)

· Again he has come on March 31, 2012 for washing machine installation with stand and filter.

· Washing machine stand is installed is properly but at the time of filter installation he found some water leaked from filter.

· He has done all the work on his on way and after that given me some paper for signature.

· When I asked him about about filter he said that this is defective one and “I shall come on next weekend (Saturday) with new filter for installation” so please sing this document as this is just for documentation purpose.

· Hence I have singed document on his verbal request and this is our last meting till date.

· After that when I call him he is always saying that “I shall come on next weekend, I shall come on so on so time and date, I am busy, I am out of station, I am in a meting etc….”

· Till date we have not used our washing machine till date and it is kept in as a new condeation.

· Number of times communicated through “Voice Chat & SMS” but no result.

· Last Saturday again I have called him and he is saying the he will on by 6.00 PM but as usual he come for filter installation.

· He is a number number one cheater and fraud person and I have never seen this kind of support staff in my life.

Now I am requesting to you please let me know what to do regarding this matter because I am very frustrated with this kind of support and service.

Waiting for you valuable reply.

Cheers - Satyender