[Resolved]  Whirlpool Washing Machine — no parts available for service

Address:

Chennai, Tamil Nadu

don't buy Whirl pool products...........they won't service and neglect the customers compliants...........i bought whirlpool washing machine....water leaked from washing machine......i raised the complaint to whirl pool via call center. Next time also i reminded......call center executive said me that technical person will come and fix the problem.

Technical person came and checked the washing machine, he said to me, exchange for 500 rs and buy a new washing machine.......why i asked to him, he siad the spare parts not available for this machine. just change the spare parts and fix it, we wont exchange the machine becos we have bought for 20k and bought extra annual maitenance contract for 4k.

Technicican accepted and he said, you ask our office and get a new washing machine with extra reduced cost becos of don't have spare parts and its in AMC period. he said, i forward the issue to my head office. He escaped.

i again called to customer care, i asked the issue of don't have spare parts and its in AMC period, he said, i forward the issue to my next level, sorry for inconvenience. I thought they will fix, they asked sorry too.

After one month, no calls came.......i again called to customer care, i asked the issue of don't have spare parts and its in AMC period, he said, i forward the issue to my next level, sorry for inconvenience. I thought they will fix, they asked sorry too.

After one month, no calls came.......i again called to customer care, i asked the issue of don't have spare parts and its in AMC period, he said, i forward the issue to my next level, sorry for inconvenience. I thought they will fix, they asked sorry too. everytime the call center guy only changed but my problem does not change.

This time i thought that buy a new wahsing machine.....But other brand not whirlpool.......


Worst whirl pool service..................washing machine quality also worst..............