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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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Whirlpool- Washing Machine — poor machine quality and poor service
ToThe Vice President Consumer service
Whirlpool Consumer Care
Dear Sir,
I have purchased Washing Machine White Magic Splash (description of which is given below) from E-Zone Lucknow.Now I am in Faizabad.It not been an year, all the plastic parts are wearing & tearing and worn out. How sensitive is it. It has been 3-4 months, in spite of repeated phone calls to Whirlpool customer service dept. no action has been taken so far.
I can’t stand this Washing machine anymore. I want the replacement or money back. Please do the needful as soon as possible otherwise I have to take strict action against your company.
I am sending copy of this mail to consumer forum as well.
Thanking you,
Roli Pandey
K.M.Sugar Mills Ltd,
Motinagar, Faizabad –U.P.
M.No-[protected], [protected]
Details of Washing Machine
Machine Name- White Magic Splash
Serial No. – 1NB08080219
Model No. – 9855
Date of Purchase – 8/5/2008
Dealers Name- E-Zone Luck now.
Permanent Address – 13/541, Indira Nagar, Lucknow. U.P.