[Resolved]  Whirlpool / Washing Machine Professional Pum701 — Bad performance

The above mentioned fully automatic front loading Washing machine was purchased on 22/08/2009 at Tanuku Town, W.G.Dt.( A.P)and being used from that date. From the first day o[censored]sing, we have been experiencing that the wash quality of cloths is very very bad i.e the washed cloths are dull, give bad odour, no freshness. Also, the cloths are not dry enough.

We called the nearest service agent of Whirlpool in the month of August,2009. He has seen the machine, understood the problem, but did not do anything to rectify the problem. Made a complaint in [protected]@whirlpool.com on 9/02/2010 and on 22/02/2010. Also issued a letter dated 01/03/2010 to the MD,Whirlpool,Gergaon, Harayana by fax and also by courier..Called the service agent at Hyderabad a number of times. But, no response.
The problem remains till date and there is no response from Whirlpool.