[Resolved]  Whirlpool - Whitemagic — Not working properly

We have Whirlpool Whitemagic Washing Machine. It was giving gear box sound when only on spin after fisrt wash & for Spin Dry. we had put complaint to your local representative. We had asked for change the Control panel sheet also.They took our Machine and delivered us after 4 days duly repaired (as per them) charging Rs. 3800/- but without control panel sheet which as told by your representative is not in stock. It is shameful for Big Company like yours not to kepp spares in stock. When we started running this machine for wash - the machine is sounding alomst like the floor mills. We have after that contacted your local office & representative number of times but there response is very bad. One No one turns up. No one has even informed us whether we are to use the e machine or not.

I was checking your website for customer complaints. It seems there is not improvement in your status of people writing as liar.
A S S is the most essential part to which proper attention should be given. I am a small customer but still hold your two product namely Washing Machine & Refrigerator. I am using both of these since 2000. Till date I had no problems. I can nly imagine if the recurrance of problems were more than how much I would have suffered in your hands.
Request immediate attention from your end on reading this mail.

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