[Resolved]  Woodland — Denying from Replacement

To whome it may Concern:

I am Prasad Kamath and I felt the need to write this complaint because of the following reasons:
I have bought a Woodland footwear from one of your factory Outlets on 30th June 2008 with its address as stated below.
Aero Club,
Woodland Store,
Shop No-4 G-4, Ground Floor,
Thakur Shopping Mall,
Bhayender-(E)
Mumbai.
Tel:[protected]

It was just within a week that I had problems with the stiching of the footware.It took a week for the owner to fix this problem.Again a month later I had the same problems with the stiches of the footware.Even this time, it took the owner a week to fix this problem.Today again I have problem with the sole which is about to depart from its position.

I strongly believe that replacing my faulty pairs of footware would have been a permanent solution for the problem but the Owner of the outlet projected a very much reckless behaviour which was not expected from a reputed brand like WOODLAND
I have preserved the cash receipt, which I feel is concrete proof of my authenticity


My details (if required):Prasad Kamath

Address: 'Siddhakrupa'
Azad Nagar,
Near Vegetable Market,
Balasawant Lane,
Vasai (w).Pin:401201
Mob:[protected]

Details of footware(if required)
Article No: RIGD 0337107 ASSR
Price(Incld.VAT): 1645
VAT Amnt: 182.78
Date of Purchase: 30/6/2008



I look forward to receiving acknowledgement of this email in writing with an estimated timescale of when you will be able to provide a full response to the points raised