[Resolved]  Woodland Shoes — Bottom sole cracked in few places

I have purchased a woodland shoe from Woodland factory outlet [Aero Club, Woodland Shoes, Pradeep Arcade, No.97 /2B ITPL Main Rd., Marathahally, Bangalore - 560 037] on 20th June 2009. the model of the shoe is R1GC0028A, a Black color formal for Rs. 1870/-. by 22nd Sept. 2009 the bootom sole of a piece found to have developed few cracks whicha are deep enough. on request to take appropriate action, the representatives accepted the pair of shoe and informed that the same is being sent to Delhi, their headquarters for necessary action. The action demands almost 25 days as per the information received. But what action?, is it a replacement or repair or repay voucher to by another pair of shoe? Just no clue the representatives can offer on the above.

Woodland outlet had issued a receipt - Repair slip No.43, dated the 23rd Sept. 2009 for having received the product from me.

What best advise / opinion, the consumer complaints can offer to me at this time?
thanks & regards
Parthiban
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I have the same issues with my shoes purchased on 21 September 2008. In my case for both the shoes the sole cracked from left to right. The Woodland store said they do no manufacture the model anymore. They could replace the sole but it would be heavy and with local material and not the same original material. They say the product is covered under warranty for only 3 months. Cannot believe an expensive shoe that claims to be a tough sole is so fragile. Forget about buying, I would not take the shoes for FREE.
web: www.trademm.com
MSN: [protected]@hotmail.com
We can supply sports shoes in various styles, colors and specifications. We export to America, UK, Germany and Italy
Feature:
1) With original boxes, retro cards
2) We have many different styles and colors available
3) Sizes: you can choose at ease
4) More product pictures available on our website
5) Prompt delivery
6) Small order available
7) Reasonable price
If you are interested in our products, please click:
web: www.trademm.com
MSN: [protected]@hotmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Woodland
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    1868
    Pending
    0
    Resolved
    397
    Woodland Address
    No 575, Near Post Office, D B Road, R S Puram, Coimbatore, Tamil Nadu, India - 641002
    View all Woodland contact information