[Resolved]  Woodland / Shoes — POOR QUALITY OF PASTING AND LEATHER NOT GIVEN DUE RESPONSE FROM STORE PEOPLE AND CUSTOMER CARE

I PURCHASED A PAIR OF SHOES FROM CONNAUHGT PLACE F-18 IN MARCH 2009.ARTICLE NO. G-4092 .THIS SHOE DID NOT COMPLETED EVEN ONE YEAR AND ITS PASTING WERE COMING OUT FROM THE FRONT AND FROM WHEWRE THE PSTING ENDS THE LEATHER IS CUTTING.I AM A STORE MANAGER IN THE RETAIL INDUSRY ONLY IN CONNAUGHT PLCE. BECAUSE IT WAS IN THE WARRANTY PERIOD I WENT TO THE STORE AND TOLD THE PROBLEM .THEY DID NOT GIVE PROPER RESPONSE AND I TALKED TO THE CUSTOMMER CARE THEY HELPED ME AND I HANDED OVER THE SHOE TO THE STORE FOR REPAIR MAINTAINANCE.AFTER 5 DAYS WHEN I ASKEDFOR THE VSHOE THEY SAID ITS BACK FROM THE COMPANY AND NOTHING CAN BE DONE.
THIS IS DISGUGUSTIN THAT A PAIR OF WOODLANND SHOE THAT COSTED ME2395/RS HAS GIVEN ME THE VALUE FOR MONEY THAT WITHOUT EVE NCOMPLETING ONE YEAR ITS PASTING OUT AND LEATHER IS TEARING.SUCH A REPUTED BRAND IN MARKET IF GIVE THIS RESPONSE PROBABLY THOUSANDS OF CUSTOMMER WILL LOOK FOR OTHER OPTION AVAILABLE IN THE MARKET.
NOW I HAVE TO GET IT REPAIRED FROM LOCAL SHOE MENDER WILL ALSO TELL THE QUALITY OF BRAND IN THE MARKET.

RAIHAN ([protected])