[Resolved] www.BookMyShow.com — Ticket Amount Charged but did not receive any ticket

[Resolved] www.BookMyShow.com — Ticket Amount Charged but did not receive any ticket

S Saumya Sarkar from Delhi, Delhi

I tried to book threet tickets for the movie DOSTANA from the website www.bookmyshow.com for 16th Nov 2008, 8pm show in Fun Cinemas Andheri. The ticket was not provided to me but I was charged Rs.720/- on my ICICI Bank Credit card number 5176 XXXX XXXX 6000. I tried this booking at 1:30am om 16thNov 2008. When I entered my credit card details to book the tickets, the message appeared to me that the transaction could not be processed due to some problem.Till date I did not receive any sms or mail regarding this booking. My credit card has been charged of Rs.720/- even when the tickets were not provided to me. I contacted their customer care and have provided them the credit card details and credit card bill statement also. I called their customer care to know when I'll get the money back but every time they said that they are looking into the matters and the they will revert back by 2nd Jan 2009. But till date I have not received any communications from them. The complaint number with www.bookmyshow.com is #64280. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

dipan11

I have just landed into same issue today.. I had booked 3 tickets, the amound got debited from my account, but the site showed a message" Transaction failed or cancelled by user"

I have already dropped a mail to Customer care and awaiting their reply...

-DIpankar

praveen

from Mumbai, Maharashtra

i booked two tickets from the bookmyshow website through ICICI bank net banking. the amount has been debited and i didnt get any ticket..
i have sent many mails but no reply..

ak_deo4u

from Bengaluru, Karnataka

I landed into the similar issue today.. got a message that the Transaction failed.. but got my money deducted from the accont :(.. seems like a common issue with the bookmyshow..

prateeksaraswat

from Delhi, Delhi

I landed into the similar issue today.booked two tickets from the bookmyshow website through ICICI bank net banking. the amount has been debited and i didnt get any ticket..the site showed a message" Transaction failed or cancelled by user"

prajpravi

from Mumbai, Maharashtra

errror in booking

The tickets are not bookked but amoubt is transacted from my Amex and debit card as well 3 tickets of 260 each with extra handling charges from both the cards 900 rs when it will refunded?