Www. mGinger.com — late delivery of shipping ,no contact with customers

Address:

Uttar Pradesh

I have place a order through www.mginger.com, a formal combo paint shirt of Rs 899 on 21 July 2012,through Debit card Payment and the payment is confirm.
they promise the order delivery in 5-6 working days, but till 31 July no delivery of product.
When I track order regularly till today the status becomes PRERARING TO SHIP.

I want to contact with phone and mail, but the phone line is always engaged and no answer of mail.

Please Help me urgent