[Resolved]  www.Paytm.com — Paytm cheated me

Address:New Delhi, Delhi

hello,
I recharged my reliance number through Paytm.
it shows successful on paytm site but a msg comes from reliance:
Dear Customer your request could not be processed. Please try again. We regret the inconvenience. Thank You. Reliance.

I talked to the customer care they told me that my transaction of rs 99 is failure.
My payment is deducted from my account.
Please solve this issue
Reliance Number: [protected]
Order Number: 11079645
Transaction Date: 10-Dec-11 11:39:09
Transaction Number: [protected]

i mailed on paytm many time but they dont even reply to my mail...
this site is fraud...

Thanks
Anuj
anuj.[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We have checked with the operator and they have confirmed that the recharge has been successfully delivered. The reference number that we have received from the operator for your recharge transaction is [protected]. We request you to kindly contact Reliance Customer Care to confirm the status of your recharge.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

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