[Resolved]  www.RechargeItNow.com / Mobile Recharge — recharge unsuccessful but money is being deducted from the SBI account

Address:Pune, Maharashtra

I usually recharge my mobile using the site www.rechargeitnow.com through SBI debit card . But in last few days money has been deducted from the account but recharge was unsuccessful. I registered complaint on the site but still didnot get any either money refund or recharge . follwoing are the details of failed recharge.
date amount of failed recharge
09/11/10 50
09/11/10 100
17/11/10 21
18/11/10 30
18/11/10 30
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

Thank you for contacting https://www.rechargeitnow.com. It is a pleasure to assist you.
Please provide us the following information:

a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.

We will start looking into the problem as soon as you provide us the above mentioned information.

Regards
Team rechargeitnow.com

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