[Resolved]  www.tradus.in — Defective LCD

Dear Customer,

Apologies for the inconvinience caused.

As discussed with you, Moserbaer has confirmed that the replacement has reached Pune and will be delievered to you soon.

We accept & regret the delay that has happened from the service providers end, however, kindly note that we have been in touch with you continiously throughout the dealy period and we have kept you updated about the progress.

We are moving towards a positive resolution & we will leave no stones unturned to help you see a quicker resolution going forward.

Be rest assured, the problem will be resolved to your satisfaction.

Regards,
Tradus CRM

You had a call with me yesterday & I've said I want complete money refund.of Rs.15, 490/-.
I first want the money to be credited into my account then the LCD to be picked up.

It's been mental torture & I have wasted a lot of money calling moserbaer & tradus (always rejects phone).
Tradus should refund full amount and pay compensation for delay in service, my phone calls & for the pain given to me.

Purchased LCD from www.tradus.in on 6th March 2011.
Billed by Livewire (Xelerate), Gurgaon dated 14th March 2011.
LCD delivered to me on 16th March 2011.
Found stuck red pixel on LCD.
Complained to Moserbaer on the same day.
Got replacement on 14th April 2011 after more than a wait of one month, & found out that the LCD was a used one with scratches on the panel. HDMI 1 Port not working, switches off after 4-5 hours o[censored]se & starts only the next day.
Although I asked for refund again on 26th April 2011 again got a replacement with defective LCD, green stuck pixel.

Not interested in replacement now, I want my full money refund.
After refunding the money in my account then only I will allow the LCD to be picked up.

Just been a waste of my time & money on phone calls !

really a fake online portal

delavery no confom

dear sir my order no[protected] amount don but product no deleavered my address pls cont me [protected]

didn't get antiradiation card

i had given order no.12873083_01 includes 3 items and i got only two

problem with colour

I buy a reebok sunglass with u by online in black colour but I get in brown. So please change it.