[Resolved]  www.buytheprice.com — handset received damaged

Address:Gurgaon, Haryana

hi,
i have ordered a nokia asha 305 from buytheprice.com...and i have recieved the handset on 10-09-12..but after opening the product...the product was damaged....the site is not taking back the product,,,,and nokia care is saying you have recieved a damaged handset(no warrenty in case)....please help to solve this issue....the site team is responsible for this...as the website is giving 30 day replacement gurentee but they are not replacing...
website: www.buytheprice.com
customer care : [protected]@buytheprice.com


regards
lalit verma
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Aug 6, 2021
Complaint marked as Resolved 
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Hello Lalit,

Greetings from Buytheprice.com.

We extend our sincere apologies for the inconvenience caused. Pick up has been arranged and we will do the needful once the damaged product reaches us. Till then we request you to empathize with us. Hope you are enjoying the rest of your 9 orders on Nokia Asha 305.

Buytheprice.com request you not to share your BTP order ids or any personal information on public forums or social media pages as your personal information can be misused beyond imagination. We care for your privacy and feel responsible to make you aware of all the possibilities of information exploitation.

Yours happily,
Buytheprice Team :)

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