[Resolved]  www.Paytm.com — Money got deducted but i have not received my recharge.

Address:Bangalore, Karnataka

Dear Sir,

when i was recharging my account for 222 vodafone number , the amount has
been deducted in my bank account but it is not recharged .
The problem is the payment gateway is returned "Oops! Your payment of Rs.222 was rejected by your bank." , But the amount of 222 has
been deducted from my bank account, Kindly revert back, my Bank reference
number is " IG72373250 "

Waiting For Your reply,

Regards,
Mahesh
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

when i was recharging my account for 222 vodafone number, the amount has
been deducted in my bank account but it is not recharged .
The problem is the payment gateway is returned "Oops! Your payment of Rs.222 was rejected by your bank.", But the amount of 222 has
been deducted from my bank account, Kindly revert back,
I have made a complain before but got reply from you that money got refunded to your account.
But I didnt get any refund amount.

Waiting For Your reply,

Regards,
Meera
Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Please let us know the Order number and the mobile number that you had tried on Paytm.com so that we can check the details of your transaction and resolve your query.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com
Dear Sir/ma'am,
I'm Jitendra Kumar. I hv recharge my cell before sometime today. but, my bank bal. has been reduced 100 rupees. but my recharges did not successfully. My cell no is [protected]. I'm waiting for your positive response.
Thnx

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