[Resolved] www.Paytm.com — Website is misleading and proved wrong information on pre-paid recharge coupons. | |
Price Talktime Validity Description 48 24 365 days Local R-R Calls50p/m. Local R-Others Calls- 60p/m ,STD R-R Calls- 50p/m ,STD R-Others Calls- 60p/mHi, I got a sms saying you have recharged Rs 48, but when i check my account balance it shows Rs 0.10 only. I was expecting Rs 24 to be credited with 365 Validity. Instead i see R to R 1000 min has been credited. I am interested in R to R free local calls. I was not looking for validity for 365 days and Rs 24 talk time. Please find the screen shot attached for reference. which is showing the wrong information on recharge denominations. When I contacted I got this response as below: Your request (#[protected] has been deemed solved. To review, comment and reopen the request, follow the link below: http://paytm.zendesk.com/tickets/[protected] Aditya, Feb 03 18:03 (IST): Dear Guna , We regret the inconvenience caused to you. We would like to share with you that the amount of talk time or any other benefit that you may receive for a particular recharge value is controlled entirely by <Reliance GSM>. We recommend that you contact <Reliance GSMr> Customer Care to confirm the benefits associated with your requested recharge value. Best Regards, Aditya [protected]@paytm.com Thanks, Guna Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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