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Yatra Online / YatraTrip.in

[Resolved]  Yatra.com — refund amount

Address:Bangalore, Karnataka

i booked airticket through yatra.com and I have cancelled my ticket( airline kingfisher )from delhi to bangalore on 9th nov2010 till now i did'nt get any refund amount.when i talk to yatra customer care they told me they have refund amount but when i contract to my citibank they say that they did'nt get any amount. i have send bank statement to yatra.com but they are not giving proper response to me. so what should i do .please guide to me.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Neeraj,

We are extremely sorry for the inconvenience caused. We are looking into this matter & your query has been forwarded to the concerned department. We will respond back to you within 24 hours. Thank you for your patience. For immediate support, please call[protected]

Thanks,
YatraCare
Reply
Dear Neeraj,

Please provide us your Yatra reference number to enable us to investigate further.

Thanks,
YatraCare
Reply
I booked airticket through yatra.com and Yatra Reference No.: [protected] I have cancelled my ticket( airline kingfisher )from kolkata to Delhi on 6th Dec 2010 till now i did'nt get any refund amount.when i talk to yatra customer care they told me Your refund amount under Process.
I also send mail but i didn't get back any feedback.
Reply
Dear Customer,
Greetings of the day from yatra.com

We regret the delay in responding to your post on the forum. Refund of INR 14410.13/- was processed under yatra reference [protected] on 13th January, 2011 from our end. We hope the refund has reflected in your account.
We hope this helps resolve your query.
Best Regards
Yatra Care
Reply

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