[Resolved]  Yatra.com — online fradulent booking

two messages were received from icici bank on 29.06.09 between 11.30 and 11.45 pm that card no. xxxx4012, one at 23.07 hrs. and the other one at 04.40 that two transactions took place of rs. 9206 and rs. 7092 at yatra.com online.
i tried to contact yatra.com several times but to no avail.
however, i have to to intimate that i have not executed any such transactions and therefore i am not liable to make any payment in this matter.
i am separately filing a fir in the matter.
dr. arun gupta
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr. Gupta,

Please share your email address and phone number on [protected]@yatra.com so we can get it checked internally. Be assured that it will be taken care of.

Warm Regards,

Yatra Care
Dear Mr. Gupta,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service’. Request you to provide the relevant details of your card, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

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