Dear sir,
On 16 jun 2009, I tried to book a flight from Guwahati to Pune from the yatra.com website and at the final stages when they have used my credit card details the seat in the flight was not confirmed because o[censored]navailability of seat on that day.
The yatra.com website replied on the site that if the money is debited from my credit card it will be credited again.
I got the shock of my life when I saw the credit card statement of axis bank which I am using for the period 20.05.2009 to 20.06.2009 in which showed that an amount of Rs 16, 641.00 had been debited for yatra.com.internet Txns (s) Gurgaon IN. Ref No. 37305965.
In view of the above pl instruct the yatra.com to refund my money.
thanking you in anticipation
manoj kumar singh Was this information helpful? |
Regret the inconvenience this has caused you. I will instruct our team to look into this immediately and if your refund has not been processed till now, will ensure that it gets done immediately.
For any further clarifications, you can reach me at [protected]@yatra.com.
warm regards
Dhruv Shringi
CEO
Yatra.com