[Resolved]  Yatra.com — cancellation charges

Address:

Jorhat, Assam

1. I booked a ticket from yatra.com for Jorhat to Delhi for 01 april 10 ( yatra refrence number 09NPUC).
2. The booking was made on toll free number and while booking I was told that the cancellation charges will be rs 750.00 plus additional 150.00 srevice charges.the eticket printout shows that too.
2. For some personal reasons I had to think of cancelling my flt and the low cost of cancelllation was a factor in deciding for cancelling it.
4. The cancellation was also done on phone and the fact that only rs 750.00 plus rs 150.. would be deucted was confirmed once again.
5. I went ahead with cancellation and after some time I got a mail that instead of rs 750.00 now rs 1500.00 will be deducted because the flt cvered two sectors
6. My mail to the company does not seem to having any effect and my teleconversation with the service personnel on toll free number has not yielded any result