Corporation Bank — Furious behaviour of corporation bank branch manager

Address:

Kanchipuram, Tamil Nadu, 603 202

Dear sir/ madam,

I would like to bring it to your kind notice that i have got worst experience in corporation bank, guduvanchery. I am putting my concerns for your perusal and immediate action.

Yesterday my daughter approached corporation bank branch manager, guduvanchery branch (Who is a lady sitting in her cabin) for getting details to apply for education loan for her engineering studies. I am the customer of your bank for the last two years. She shouted at my daughter and told her why you are coming to this bank for education loan and don’t you have any other banks to approach and asked her to go to laxmivilas bank, dena bank and indian bank and said “why you are unnecessarily disturbing us” and asked her to leave the place. My daughter felt ashamed in front of others and came to home without any respond to her furious talks and cried at home. This is a really serious issue which spoils your bank reputation. This issue is condemnable and unacceptable. Is this the way to run the bank with these kind of staffs. How can she tell to go to other banks when we approach your bank as i am customer of your bank. If there is any reason, she could have talked politely and not furiously. This shows how your bank is showing interest in the needs of customers. Why i am raising this complaint because this should not happen to others. Since i am out of station, i am not able to come to bank and discuss with her regarding this issue. I hope you will understand this situation and take severe action against her.

I am expecting your feedback for my complaint immediately or otherwise i will have to take up this issue to higher levels.