Country Club India — Cancellation of Membership and Refund of Fees Paid | |||
Central Customer Care Country Club India Ltd. Hyderabad Dear Sir/ Madam, Subject: Cancellation of membership and refund of fees paid I am member of the club, with Membership no. CC11DELCKP30L343. I became member on 31.07.2010. Since I became member, I have never utilised ANY of your services. Following are the major factors responsible for our not utilising your facilities: 1. The complimentary holidays offered initially was just on paper. It was never provided to us in reality, 2. Discussions with a few of known persons who had utilised your facilities had very poor opinion of the infrastructure and facilities. Summing up their experiences, they all repented to have invested in your membership and to have incurred substantial amounts in a sub standard product, 3. We ourselves visited 3-4 of your clubs/ recreation centres/ resorts to check infrastructure and facilities and found them shabby and poorly maintained, 4. I am a retiree now and would like to have the refund of the fees paid. For me the amount paid of Rs2, 22, 000/ is substantial and would very earnestly request you to afford refund to my bank account, 5. Every now and then your representative would call with the sole aim of getting the Administration Charges paid for the past periods. I would always say that we have paid you full membership fee and also Administration Charges for the first year. We are entitled to at least one stay in your vacation centre. When we have that experience and are satisfied with the facilities and service, we may be encouraged to continue with the membership. Hearing this, the company Rep. cuts the phone. I have documentary/ picture/ video evidences of many of your clubs and vacation centres. Hence, if my request is not heeded to, in a reasonable period, I shall be constrained to share those in social media like, Facebook, WhatsApp, Twitter, Instagram et al. I can assure you that this will be done with great sense of purpose to not only get our refund but also prevent many others falling prey to your machinations. I don’t need to tell you power of social media these days. Anticipating your prompt favorable response, Thanks and regards, Praveen Mehra Was this information helpful? | |||
Country Club India customer support has been notified about the posted complaint. | |||
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+91 40 4433 1360 [Hyderabad]
+91 22 4295 2913 [Mumbai]
+91 11 3097 3608 [Delhi]
6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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