Country Club India — cheated by fake promises

Address:	Chennai, Tamil Nadu, 600050
Website:	NIL

Offers as kumaran explained & promised

Ø Package is for 30 years it includes clubbing and vacation

Ø This particular offer is only for the particular day as because it is 25th Anniversary celebration of CC so the payment should be made on the same day to avail this benefit. Package is for clubbing and vacation is for 30 years.

Ø He was very much particular and compelling us to take this offer on the same day itself.

Ø Accommodation, food, travelling charges, sightseeing & security is free of cost for the particular package of 30 years for vacation.

Ø Gym, swimming pool, events, banquet hall, summer classes is free for clubbing.

Ø Vacation is for 14 days per year and bonus 14 days will be provided.

Ø Life insurance for 5 lakhs for death & Accident & medical insurance for 1 lakhs for life time.

Ø Vacation card is for 8 members other than when person is included extra tax will be added during the period of vacation.

Ø Only for 1st year we need to pay the tax other than for 29 years no tax is needed for the vacation.

Ø AMC is not compulsory only if we use the vacation for the particular year it should be paid.

Ø He promised that rest all other details will be given in the welcome kit it will be courier to your address within 3 days of the payment made.

On same day we made full payment of 80K and the 15k was given discount as kumaran said this offer is only for the particular day. After long days we made follow up with kumaran and finally we received the clubbing card & vacation card on January 7th 2015 and we couldn’t find the welcome kit and the receipt of payment that we made on 14th December 2014.

Ø We fixed appointment with kumaran on 26th January 2015 for asking the detailed enquiry for booking the vacation he postponed it for next day as there is not customer care to explain the details.

Ø We met him on 27th January 2015 he told to meet Mr. Damodaran Cr.Executive

Ø As damodaran explained for travelling, pickup & drop, sight seeing, food & accommodation will be charged with least discount which may also be differ from season to season.

Ø He told for food 20% will be discounted, travelling & sight seeing upto 40%, function hall is free of cost.

Ø For vacation own property Rs.700/ night will be charged and for co-property Rs.1000/night which suites to all places under you have listed.

Ø After we met Mr.Damodaran we came to know that whatever kumaran said is false statement.

Ø Kumaran motto is only to sale the particular membership card and we believed his words and invested the money now we realized how he has cheated us by his words.

Ø With all struggling and follow up we received the welcome kit through Mr.Damo

Words of Reddy and Balu(customer Care & Manager)

Ø We came to T.Nagar head office to get the details of land property and vacation.

Ø We got disappointed and shocked after the words of reddy as again the procedure what he explainedwhich was not comparability same as explained by kumaran and Damo

Ø Beyond this on the same day we met Mr.Balu(Manager) and explained about all the things what we have mentioned above.

Ø He told to make a complaint about Kumaran about his fraudulence and he also promised to take action on this issue.

Ø As per his words we are making this complain on Kumaran and requesting you to cancel this membership and refund our money of Rs.85, 000 of what we made.

Ø Because of this we do not have peaceful mind and we are very much frustrated of these fake words with lot of problems in family.

We spoken about the cancellation of this membership to Kumaran he told us to use single vacation. After that you are eligible to cancel this membership and the money will be refunded to you by The Country Club. So we are ready to make a single trip and better to cancel this membership.

Final Need from the country Club:

We do not think this clubbing and vacation will suit for us as it is making big problem in our family. So we are not in the peaceful mind it is again and again making problem to us so kindly cancel the membership and refund the amount which we have given.