Country Club India — complaint against pathetic resort

Hi,

I do not know where to start with. But the services provided by country club is totally pathetic. On one hand you guys claim to have 4-5 star properties. Have you guys ever got chance to visit your own properties? Do visit those and i am sure you would give a negative star to your own properties. Please find below the list of complaints i experienced during 1 consumption of country club holidays after giving amc for last 4-5 years:

• the property was totally ill maintained. All the rooms where so pathetic that even junkyard would seem more beautiful.
• the water was totally yellowish and salty. Even sea water would seem more sweet.
• the staff was more than un-professional. They were least bothered to attend to the customers. Moreover, they were found consuming alcohol at 9 pm. When i asked them for drinking water, they were totally drunk. (Fyi: this is a criminal offence to consume alcohol during and at work hours)
• your employee ms. Rupa devi, also marked on this email, had given me food coupons which were not valid. I also emailed her but received no response. You can find the interactions in trail mail.
• i had sent my parents on holidays to relax, but now seeing the status of your staff, employees and properties they seem to be in stress.
You guys have harassed me. When it comes to taking amc, you people call the customers day and night and when it comes to provide services you are totally zero.
Please take action against all the people marked in this email. By the way, i’ll take this matter to consumer court for cheating us.
Thanks,
Harkanwar singh
M: [protected]