[Resolved]  Country Club India — Country club cheated me

Address:

Hyderabad, Andhra Pradesh

Hi, My wife went hypercity mall in KPHB Hyderabad and there they asked us to fill a slip for lucky dip, after 3 days we got a call from them and they said that you won a luck dip and please collect your gift dinner set along with 25000 worth trip wiht in inida. Later we got a call from call from customer care and not even disclosed from where they are calling but keep on informed that please collect the gift otherwise it will return to company, finally we went over there. After entering in to the office room, they offered one feed back form and asked us to fill that..after that one sales staff (Amir /Nazim)came and started asking about trips and other personal things..like what all places you visited and where you are staying..dob, , etc. later slowly they introduced they are from Country Club inida staff and they are offering good vacation trips... at the same time they are keep on asking us to switch off our mobiles do not allow to move outside by engaging with some different people. After 1hr40 min long discussion, they assured that they will provide 40% discounts on all airline ticket if we booked 1 month before and accommodations inside India and abroad like US/CANADA/UK..etc. They made an agreement like they will give life time membership 30years / 6 nights 7 days stay per year till 30 years in a holiday spot. It may either outside or inside of India. Car pick up and drop will be free during trip starting from airport to till trip completion and told us that only need to bare diesel fares. They were not even mentioned AMC charges till we paid our money Rs 80, 000/- with Credit Card swipe for 24 months EMI with 0% intreset and 0% processing fee, one more surprise we faced after swiping it, hey swiped it for 12 months in Axis bank swipe machine and they have taken a duly signed form to agree for to convert it for 24 month EMI, we asked it why you not swiped it for 24 months, they said Axis bank software is not allowing it swipe for 24 months and we are the customer to that banks so we have those arrangements with them to convert even 36 months of emi. They were not even given time to think and mesmerised like any thing and took our signs on agreement by saying that no worries and we are like brothers and we will assure that you will get good benefit's. During this discussion they told us that its one day offer at country wide and it will not come again and again. Also assured us that whenever you want to cancel it you can cancel or transfer to some one else and they will deduct 10% of amount and they will give us the remaining amount back. After gone through the agreement fully we came to know that amount will not be refunded and surprisingly all assured things by the Country club staff was not mentioned in the agreement, finally one more big surprise is do not relay on our staff words and we are not responsible for their oral committments, here we shocked with that after seeing it. How cheaters they are and we immediately asked them to cancel the agreement and but they denied it and said that .Your agreement is cleared by our head office department and they are about send platinum cards to you so we can not refund. We realized that we fully cheated by Country club staff and team, we are helpless here..And looking for possible solutions to get my money back.. please help us here the roots to get it back.. Thanks. I am requesting you all do not go with that false commitments and loose your hard earned money. Thanks Srini