[Resolved]  Country Club India — Country Club & Country Vacations - Cancellation Membership

Dear Sir / Madam, We (me & my wife) attended a presentation on 5th July 2014 at 4.30pm by Country vacations India Ltd., Begumpet Telangaba. During the presentation the presenter said that it is a life time free membership). We believed it and paid 80000 rupees in EMI’s ( credit card was swiped before agreement without disclosing legal papers) and also an amount of Rs.5000 from debit card.We just believed the company and signed on the document. After reaching home I have thoroughly gone through the agreement then I have realized that it's not life time free membership. It is a yearly renewable life time membership, need to pay AMC yearly. We haven't informed about "yearly renewable with AMC". I have realized and informed same day to cancel my membership and return my amount. And also the second of taken membership on 11th 2014 at 4pm, I met them in the thane branch and said I don't want membership as I am not aware of yearly renewable membership with AMC., I requested them to cancel membership and refund my money. They said that it is non-refundable. How it is possible, even we have not yet submitted any documents, we have not received a membership card & we have not yet started. Still it is in document procedure and within the same day and within 24 hrs informed. As per AIRDA code of ethics, we have already informed within stipulated time through emails for membership cancellation. Its a hard earning money. Now the manager saying that it's not in his hand and his duty is to sell the package at cost. He does not want take responsibility. Within 24 hrs informed but no response. Please do needful and pick me out to get my amount back. Details: ID: Name: V SANTOSH REDDY Payment: 85, 000/- 5th July 2014 at 6:30pm Manger: Gulam Rasool, Cell: [protected] Thanks & regards, Santhosh Reddy V
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Country Club India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Country Club India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1351
    Pending
    0
    Resolved
    390
    Country Club India Phone
    +91 40 4433 1360 [Hyderabad]
    +91 22 4295 2913 [Mumbai]
    +91 11 3097 3608 [Delhi]
    Country Club India Address
    6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Country Club India contact information