[Resolved] Country Club India — Country club doing a big day looting!

Arun Subbu

from Bengaluru, Karnataka

Address:	560103
Website:	www.countryclubindia.net

I got invited from Bangalore Sarajapur Country Club one Sunday 3 months before for some promotional offer. Though we are taking the promotional offer or not, they informed we will be receiving 3 freebies, 1) 7 days free accommodation voucher 2) Country Club resorts gate pass 3) dining bowl kit Apart from these freebies we paid 5000 Rs to Sunder Reddy the executive, so that he can block the promotional offer on obtaining the discounted membership fee. For which he didn't give us a invoice/ receipt for paying 5000 Rs, I inquired a lot to provide us the receipt he denied giving it. Also we got only the freebies, for paid 5000 Rs he said he will be giving us another 7 days accommodation voucher, but he delayed a lot for more than a month. So I'm frustrated also scared it's being a cheat. So I inquired for refund, initially they denied for refund. After so many conversation, they agreed to pay the 100% refund. Where another person from Kalyan Nagar, Bangalore named Kiran has been involved in promising for the complete 5000 Rs refund. But Sunder Reddy returned me only Rs. 4000, that too he gave a date to collect then he keep on postponing for another 3 weeks for the refund. I was being patient and inquired for the remaining 1000 Rs. but he is not willing to pay. Now Kiran is pointing Sunder Reddy and Sunder is pointing Kiran, about the remaining refund. Actually both of them promised to give me the complete refund. And finally both are saying me, not to disturb them that too in very rude manner. Actually is these guys are cheating me or the company itself cheating me?!?! Country Club is doing a big day looting job, cheating innocent peoples. Actually I thought of taking the membership after experiencing the free accommodation. But actually they delayed like anything in providing the vouchers which make us to suspect on them. There is no customer satisfaction also the staffs behaving in very rude manner which is really looks to be rowdyism. I want my money back... Arun [protected]

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Complaint marked as Resolved

Country Club India customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2015

Country Club India Customer Care's response Dear Mr.Arun, Good Morning! We have gone through your queries and we will ensure that same is sorted out immediately. The concern HOD will be resolving your queries at the earlies. For your information company is very much genuine and we are providing best of our services to our members. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. Download our Android & iOS based Country Club App from Google Play store for real time bookings and information about our events along with all properties details across the globe. Click below link https://play.google.com/store/apps/details?id=com.ccil&hl=en Members Feedback Click the link http://reviews.countryvacationsindia.com/ I am sure you must be very well aware that you and your family is part of Indian one the largest Clubbing, Holidays, Fitness and events company called Country Club Hospitality and holidays Ltd. We would like to inform you that we have more than 40 our own and franchisee property with in India and abroad to serve you. We would like to share you that we have now our presence in Malaysia, Bangkok & Singapore where you can opt for a holiday there too. Further Assistance call us on on the below mentioned numbers. For Country Vacations members call us on:[protected]/67484444 E-mail Us On: [protected]@countryvacationsmail.com http://reviews.countryvacationsindia.com/ Best Regards, Response Team Country Club Hospitality & Holidays