[Resolved]  Country Club India — Fraud

Address:Pune, Maharashtra

Country club has been cheating people since a very long time. They claim that they have accommodation properties globally but they don't. They are using pictures of big hotels like Zuri - Goa, Sun & Sand etc in their email circulations. We had booked at Amruta Castle Hyderabad, they rooms were horrible, cockroaches, lipstick stains on bed sheets and pillows, dim lighting, terrible taste of food and they claim it's a 5 star property. This organisation has been cheating people.. If a product like maggie can be disposed off by Nestle and if the stars endorsing Maggie are questioned, how come no one is questioning Country Club and all the stars who are endorsing this horrible vacation package? The sales team cons customers by saying that they have properties all over the world and when the customers actually pay them up and ask for bookings, the bookings are never available or the location mentioned was never there. Can someone please look into the matter?
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Complaint marked as Resolved 
Country Club India customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2015
Country Vacations Customer Care's response
Dear Member, Good Afternoon! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids For Country Club Membership call us on:[protected] E-mail Us On : [protected]@countryclubmail.com For Country Vacations membership call us on:[protected]/67484444 E-mail Us On: [protected]@countryvacationsmail.com Best Regards, Response Team Country Club Hospitality & Holidays
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