Country Club India — getting refund rs.18000, as been deceived by country club personnel about hidden charges.

Address:	Hyderabad, Andhra Pradesh
Website:	www.countryclubindia.com

Sri bhavik boricha, direct sales manager, country club, came to my residence, b/54, best staff quarters parel, dr. S. S. Rao marg, parel, mumbai-400012 on sunday 13th may 2018 at 12.00 pm and he gave me information about country club packages that country club has completed 25 years and i am among the 25 winners of country club and i will get country club membership for club+fitness+events and 6n7d vacation every year for 5 years at cost rs. 200000 if we took the membership on that day as we were among the 25 winners, instead of rs. 350000 which was the original cost of the package. But this amount was not suitable for me so he gave me another offer for only 6n7d vacation every year for 5 years for rs.90000. For this i need to pay rs. 18000 as down payment and rest rs. 72000 will be paid at emi rs.3000 per month for 24 months and told me to make the down payment and that we will sign the sales agreement after down payment and immediately made the down payment by my two debit cards through his mobile. Now when i took the agreement to sign i noticed that the total cost of the package is rs.140000 (Rs.90000+rs.10500 amc) this meant that rs.10500 amc for 5 years was kept hidden from me. As this thing is wrong i refused to complete the agreement and requested for refund. At that time he said that the payment is not refundable. If the payment was non refundable he should have told me that prior to the time of payment. But this was kept hidden from me. Hence i was deceived 2 times (1 for the total price being rs.140000 and 2 that the payment is not refundable) and so i request that the payment to be refunded to me.
Your company, country club is not giving response to my calls at your customer service and hence i have written this mail.