I was trapped by the sales persons and convinced to pay the membership fee.
One day on[protected] in the morning I got a call from a guy (sales man). He told me he is calling from the Phoenix mall, Pune (First lie). They said, there was a lucky draw that happened in the mall and you are selected, so please collect your gifts. For that you need to come to phoenix mall. That was the first lie that they told me that they were calling from phoenix mall. When I reach phoenix mall, I called them back and they told me that you should not go to the Phoenix mall, but instead you need to come to the building just next to the Phoenix mall, where there office was. Till this point I didn't know who they were. As I had the impression that they were genuinely from Phoenix mall.
When I reached there I saw the board of Country Club. I realized the truth now. But Still I entered into the office. There was loud music that was being played inside the office. I still regret that I entered into their office and listened to all their offers and lies. And that too they convinced me to pay 91206 Rs as membership fee. I still wondering how I was convinced to pay as they used the trick o[censored]rgency by stating that the offer is only till today. (Still cant believe my mind at this point). I used my credit card to pay the membership amount.
Second lie: They told me that they have excellent properties all over India and abroad (e.g. Thailand, etc. ). They have 4 and 5 stars hotels only. They don't have any hotels below that standard. But when I checked all their properties in the internet, they had very few 5 star hotels and 4 star hotels. In fact many hotels are very bad and very poor quality hotels. Many hotels are located in a very remote places which has a very poor connectivity with the city center and tourist spots.
Third lie: They told me that the amount will be converted into EMI with 0 interest. But when I saw my statement. The interest is being charged. So, that was the second lie they told.
Fourth lie: They said that you can book your holidays using the Country club app. But the truth is there is no option to book via the app. The booking is all done via phone. Although they have app but it is of no use.
When I did research about the country club on the internet I saw only negative reviews and all unhappy members who want their money back. As they have bad experiences in hotels. After analyzing all the above points and reviewing on the internets and research about their hotels I realized that what a terrible mistake I did.
Since I didn't use any service yet and do not want to keep my membership with Country club I want the refund of my money.
I have sent them my request for refund but I am not getting any reply from them.
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