Country Club India — I'm complaining about fraudulents @ country club

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Country club csm office is full of fraudulents, When they explained me the price and all I clearly said that my pocket doesn't allows it. Then Mr Ashwani came and offered me to pay half of the money, and he will convert that in to an emi of 36 months, and after the period of 36 months pay the remaining amount and that again will be converted in to emi. I asked him that if he could convert it in to 36 emi because my bank doesn't convert in to 36 emi, my bank does it in to 12 emi.
Mr Ashwani said that he will do it from his end, he has to send a request to the bank in case of over 24 emi, and bank will approve.
When I said to confirm if bank will accept your request or not, he went somewhere and came back with a confirmation, he said that he has confirmed with his account department that it can be done and he will take care of this and also tjis would be interest free. On this confirmation I swapped my credit card and confirmed once again if emi conversion would be done by merchant, he said yes.
2 or 3 days later when I confirmed with my bank, they said that no such request landed, and they cannot help me with 36 emi, as bank policy allows only 12.
Then I called the agent Mr Pushpendra, who explained the plan and works under Ashwani. He said emi conversion is done, but he will confirm it once again.
On seeing that nothing is happening, I went to the office, Mr Ashwani said that their request is rejected, and asked me to request the bank to convert it in to 36 emi, and they will take care of the interest. One day later I visited again, as my bank denied my request, Ashwani said I can help you getting a new HDFC card, and on that credit card you can get 36 emi option. After getting card make the payment from that card and I will refund the amount swapped from previous card. I told him that I already have hdfc cc, which do not have that limit remaining. He said he can still help me get another cc. Then I got to know that he is either a fraud or has jo knowledge, he is just making false promises, my wife worked in hdfc for around 6 years and she said that it is impossible to get another card of same bank, then he asked me to drop a mail to customer care.
I did that, but no reply came, I visited again, and this time he refused that he made any such promise. He said that we were responsible to convert the amount in to emi. His staff supported him.
During registration Pushpendra and Ashwani asked me to say that this is one time payment and not emi conversion on the confirmation call, his senior Mr Sachin played that call recording and said he can't do anything. I didn't show him but I also have recording of the call and conversations where it is very clear that we have emi discussions since beginning.
Now my request to them is simple, either convert this amount in to 36 interest free emi, as promised or cancel my membership and refund money, so that I cam pay this amount to bank.
Please help!!!