[Resolved]  Country Club India — Interest on EMI

I took the membership of CountryClub in Jan 2016 and made 2 payments - 125, 000 and 50, 000 through SCB credit card.
Since I was short of cash in Jan 2016 I was given an option by Paras to make payment through EMI and he told me that interest component would be refunded by Pune office and not to mention anything during confirmation call from Hyderabad.

After 1st month statement was issued in Feb 2016, I sent the copy of the statement for the purpose of interest calculation and refund.
Ever since there has been lot of interaction over mail and phone and SMS but every time I was given some excuse or the other. Refer below mail trail.

Finally in Apr 2016 I was told that cheque is ready and somebody will deliver it in my office address. But no one came and after repeated follow up he gave me no. of Manoj Mishra ([protected]) and asked me to contact him to collect the cheque. However the phone was switched off for days together, again I contacted Paras and he said he will look into it.

Finally yesterday, he sent an SMS stating that this amount will be adjusted against next AMC. There is nothing in writing and no official record on this commitment.

Moreover I am asking for refund of additional expense incurred and I am NOT interested in adjusting this against next year AMC. I need Country Club to honour their commitment so that I can pay repay the bank.

During my discussion with Sandeep, another executive from Pune, he has mentioned that there is no scheme to refund the interest component and not sure about Paras' commitment. This has really shaken my confidence in integrity of your organization. I want cancellation of membership and full refund of the amount.

Requesting you all to look into this urgently and resolve this amicably so that I am not forced to explore various other options at my disposal.
I am reachable on [protected] / [protected].
Mathew