Country Club India — membership cancellation request because of false promises
P
priyankash2291
@countryclub_ind
I am having the worst customer care experience of my life with country club. My membership number is ccbg16cclub5sb104217. I was personally called after an lunky draw and asked for taking country club membership in 80000 rs for 5 years and all the false promises were made to me like stay is free for 6 members including family or friends but when i tried to book my stay a few days after taking membership it only allowed me to book for 2 members. There's no way to talk to the agent now who told us all these lies and all the efforts to contact customer care goes in vain as they don't pick up the calls or reply back back on mail. The only call i am getting from customer care daily is about paying the maintainance fees and when i cross question them about all the false perks which we were informed about, they simply reply back saying it was a miscommunication. I really feel betrayed after all this negative treatment from you guys. Kindly refund our membership fees as i have not availed any country club facility till now and it's more of a liability to have a decent conversation with customer care. Kindly just refund money. Thanks.
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Country Club India customer support has been notified about the posted complaint.
Mar 24, 2019
Updated by priyankash2291 After reading all the other complaints about country club . I have realised that I am literary betrayed here on purpose . Kindly resolve this soon .
Mar 24, 2019
Updated by priyankash2291 The contract that I got from country club and the promises made at the time of membership are completely different . I ts a fraud .
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