[Resolved] Country Club India — Never gets booking

muneshkumar76

from Mumbai, Maharashtra

Address:	Hyderabad, Andhra Pradesh
Website:	www.countryclub.com

When visited their counseling rooms they clearly offer me that they provide me rooms at Mumbai as frequently I have to visit Mumbai, but after getting membership they told that they are not having facilities of rooms in Mumbai.

Membership agreement clearly shows of studio room but I have visited two properties at Kovalam and Munnar but they are not having studio room their even they provide me room after lots of requests.

While getting membership they told that we can get room even before one week but whenever I applied they shows that we should have to book before two months.

While membership they also told that international club will be also available but when I asked for Dubai booking they told me for heavy charges and when I told that give me in writing they refuse to give me the same.
Munesh

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Complaint marked as Resolved

Country Club India customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2016

Country Club India Customer Care's response Dear Member, Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids For Country Club Membership call us on:[protected] E-mail Us On : [protected]@countryclubmail.com For Country Vacations membership call us on:[protected]/67484444 E-mail Us On: [protected]@countryvacationsmail.com http://reviews.countryvacationsindia.com/ Best Regards, Response Team Country Club Hospitality & Holidays

Jan 12, 2018

Updated by muneshkumar76 they are telling lies, again in oct2017 we asked for booking at ooty and kodiakanal but they told that now we have to clear all years maintenance and also whatever maintenance is paid will not be valid until we shall pay the entire maintenance. I was ready to do that but after that I had been told that we must have to purchase the food coupons compulsory for which they are charging huge amount, and without food coupons they will not give any bookings.

Jan 12, 2018

Updated by muneshkumar76 my contact number is [protected]