Country Club India — refund of cancelled membership : card number : cvpuiv5lb248110

Membership number :
Card number : cvpuiv5lb248110
We were been forcefully given documents to sign a membership and by telling too many fake offers and promises we were cheated by country club.
On 28th jan, we took membership and on the same day i did called their executive and also did mail to all of their mail id's mentioned on agreement.
As per the agreement i should have get the refund even after deduction of amount of rs 3800/- from my 71000/-
The terms and conditions explained by their representatives were different and what actual mentioned in the mou form is much different.
Executive name: omkar g
His contact number: [protected]
The charges and clauses are differ from what were explained to us.
The clauses were not explained to us in detail and we were asked to sign the documents very urgently.
Now its been more than 120 days as per your agreement i must get my refund now.
I have visited your aundh branch office on 01/06/2018 evening for knowing the status of my refund and there mr sam told us after discussion with mr kushal that our refund will be delayed till last week of june... I want to know if your refund criteria is of 120 days then if it is more than 120 days why you guys are making it delayed??
Also no one from your team having time to revert at least one liner mail?
Is this the way you guys are treating the customers??
At the time of giving membership forcefully you guys called us more than 20 times.. We were getting call for almost every 15 mins??? Then why at the time of cancellation of membership you guys don't even bother to let us know the exact status of refund??
You guys can not play like this with us.. Its our hard earned money..!!
This is very annoying and disappointing service from a brand like country club vacations..
Hope you guys will try to understand the situation and i will get my refund at earliest.
Or if you guys are trying to just killing the time??
As i have immediately asked you to cancel the membership within 4-8 hrs of cooling period. It is in cool off period.
I have mailed and called them more than 50 times now.
Attached herewith the only response i received from them.
Thanks
Sandeep