[Resolved] Country Club India — Unethical behavior - unable to provide freebies with membership as agreed | |||
Paid the full membership amount of inr 2l by cheque in advance in the month of january'15 at our home in bhiwani (Haryana) Membership in the name of dr. S k anand Membership no. : ccdl11club30lb21107 2 salesmen named abhishek & shakti, sit in their noida office pitched me for an offer which included: 1. Membership benefits for full family including myself, 2 sons & daughter in law with a separate membership card for each individual 2. No maintenance charges for first year and inr 8000 every year from 2nd year if you use any offer excluding free clubbing services till lifetime 3. 2 free domestic airtickets 4. 6n7d free accommodation arrangement in country club resort in bangkok 5. 2n3d free accommodation arrangement in country club resort in dubai Status of freebies offered at the time of collecting the membership charges in advance: 1. Received 2 cards for myself & younger son but still waiting for membership card for daughter in law and elder son - when we followed up regarding this again & again, we received an email from their central office in hyderabad mentioning that it's not valid for dependents more than 25 years of age. Abhishek did not disclose this at the time of collecting the membership charges. 2. I tried to book a trip to jim corbett national park and was asked to pay the maintenance charges which should have been waived since this is our 1st year of membership. I spoke to abhishek about it and paid the maintenance charges so as to avail the offer. The concerned cclub representative offered us 1+1=2 yrs o[censored]sage while paying the amount for 1 year. They also agreed to mention it in writing in email and share but i have not received that email also yet. 3. Received only 1 ticket coupon that too in the month of june with only 3months validity after continuous followups. 4. & 5. I have not availed these 2 free accommodation offers yet. I request cclub to send the remaining 2 membership cards asap as agreed. 2 domestic airtickets with atleast 6months validity as discussed I would also like to mention here that i have the recording of everything which we discussed with abhishek that day so as to prove that abhishek & co is a fraud. I have a piece of paper also where abhishek mentioned all the benefits as discussed above. Was this information helpful? | |||
Complaint marked as Resolved
Country Club India customer support has been notified about the posted complaint. Verified Support Aug 01, 2015 Country Vacations Customer Care's response Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
For Country Club Membership call us on:[protected]
E-mail Us On : [protected]@countryclubmail.com
Best Regards,
Response Team
Country Club Hospitality & Holidays
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1 Comment | |||
Comments
Country Club is a fraud company making money by giving fake promises to their customers.
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6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016