[Resolved]  Country Vacations — Cheated/duped by false promises by Country Vacations, Want to cancel Membership

Address:

Pune, Maharashtra

I am duped/cheated by country vacations as they had promised me so many things during presentation. Now after the payment and registration the terms and conditions are different. So they created a picture of false promises to convince us and made us to sign agreements. The sales team had also told me that I can cancel the membership within 10 days as AIRDA guidelines, that also they are refusing to cancel. I got a call from country club group on Sunday morning(25th May) that we (me and my wife) won a free holiday gift voucher worth 25K and to collect that we had to visit the Country Vacations office, 308/309, Connaught place, near Wadia college, Pune. We went there in the evening at 6:45PM. They told us that we need to attend a presentation of their membership plans and we can collect the gift voucher after that. First of all one of the presenters asked us about our bio-data and some other questions like how many times you like to go on vacations and where you wish to go in nearby future. We answered them. They asked us about our budget if we go on a vacation outstation and stay in a five star. They were asking so many questions and buttering us in a way by saying very nice things to us (now seems as a sales technique). In that 2 hours they presented the benefits so hyped that you will find yourself lucky to find such benefits. We were brainwashed and convinced like a hell to get the membership.They showed us too many booklets showing the properties and resorts of country club all over the world (I don't believe now, if some of them even exist), through the fantasies they created we were completely lured and we were ready to pay for the membership. They gave us various options of interest free EMIs through credit card. I paid the amount at the same day as they created such an environment that we had no room for thinking. We signed all the documents there and paid the amount of 80000 thru multiple cards. As I was not having credit card at the spot so they came with me at home to get the money. My total payment was 1.25 lac out of them I paid 80000 with following cards HDFC credit card: 50000 Standard chartered bank:15000 card Bank Of Baroda debit card:15000 They did the direct swipe from all my credit cards instead of converting them to EMI. They had promised me to have interest free EMIs of 18 months but now when I called bank they told me that there is nothing happned related to EMI. If I want, I will have to convert that into EMI. After all this got over, I just checked Internet about this and there were so many cheating cases. I just felt dark in front of my eyes and that was horrible experience. And unfortunately I was among them cursing myself. Even I got a call from unknown number welcoming us to country vacations. I just confirmed my membership details and asked about AMC (Annual Maintenance charge) which we were told that paid and we don’t need to pay it. Next day I visited country club office, the same PRO met to me with whom I had talked the previous day. I asked about concerns and even I raised a point to cancel the membership but he said firmly No, they can’t cancel the membership/refund the money. I asked him to write everything in written over the agreement about the facilities; he refused to write anything in the agreement which I was given and he only said that it is out of his limits. He only agreed to mail me the benefits. The benefits which were mentioned the previous day by them during presentation, they were only false commitments. Please see the details of discrepancies which The transparency is at very low grade and completely unclear. Different people from the same organization talk different things just to deceive the customer. I am all disappointed by this and I am passing sleepless nights at home and workless hours at office after this incident. Please help