[Resolved]  Country Vacations — I want to cancel membership against false committments

Address:

Pune, Maharashtra

Hi,

I want to cancel my membership and get refund as the promises made at the time of offering were all proved wrong.

Membership id: cvpu1club5lb203386
Name: prarthna sahu
Date of joining: 11 july 2015
Amount: rs. 25000 (remaining in emi)

When we were offered the membership following points were promised, which were all denied by the same executive the next day -

1. they said about the annual maintenance charges of rs. 8500 will be payable only if you plan a trip,
Which they said the next day are annual charges and will be applied whether we go on trip or not.

2. next, they said from now on after the agreement you can avail all benefits discussed,
Later day they classified stating you cannot avail hall facility until full payment is done, and on asking why didn't you said it yesterday they said why we'll explain all points to you (then how i'm gonna know this). i have a video recording of next day.

The time we discussed we mentioned that we will be required hall in sep-oct and will be paying amount in emi.
Nothing about it mentioned in agreement as well (though we signed the agreement on trust and no one's gonna read all points from this long pages agreement).

3. also they mentioned we'll only need to inform before 10 days of agreement to plan a trip and they will do the bookings,
Next day they said we can do only if bookings are available and showed us some live app where back dated months were available to book and on asking why not future months if we want to book ahead of 3 months then where are the months then they said i don't know and started offering us other options.

There are lots more points, here i mentioned the main points based on which we took our decision of membership and they denied all.

This was a complete breech of trust, now we cannot trust country vacations with any offerings.

Now i want to cancel my membership and want refund. country vacation executives are offering 3 holiday vouchers saying you please forget everything told and accept this.
Give me their money then i'll offer them number of options. country vacations took my money based on false commitments and now saying to accept whatever they have to offer.
I cannot trust them for any services/offers. they already breech our trust plus whatever they are offering also does not sound promising.

We can"t trust them anymore.

We want refund.

The reason to trust was also icici/hdfc/sbi all banks offers the credit facility for buying country vacation membership, this made us believe these banks must have verified their authenticity. i'm feeling cheated and want our money back. i am going through so much mental stress due to this fraud.

W made payment through icici debit card.
Also country vacation is a member of airda, which binds them to follow cooling-off period rule, which means we can cancel our membership within 10 days and get full refund, but country club not refunding our money.

Please help!

Prarthna sahu
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