[Resolved] CPP — Amout Rs. 3199 deduction on behalf of CPP Assistance charges | |
An unauthorized (without consent) deduction on the name of CPP assistance charge of Rs. 3199 on newly issued SBI card-IRCTC-Rupay card. As per card statement which was seen after getting payment reminder on 28.10.2020 payment was done on 25.09.2020 (CPP Assistance Services P Ltd) which was deducted on 29.10.2020 on auto debit basis. No statement/Message was received of the same earlier, just got one day before duction. On talking to customer care executives of CCP, they are saying "You were agreed that is why service is activated and if you want service will be cancelled but refund amount would be half." It is totally misleading and fraudulent, no consent was taken to me for this services of amount Rs. 3199 was taken by me. Once again requested to take action against them and refund my full amount of Rs. 3199. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved CPP Group India customer support has been notified about the posted complaint. Verified Support Nov 09, 2020 CPP Group India Customer Care's response Dear Customer, We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query. Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance. Regards CPP Team | |
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