CraftsVilla — Cheating by Craftsvilla | |||
I had purchased a saree from craftsvilla by paying Rs. 2680/- + 150/- (shipping charges). My order no. is[protected]. But I did not like the saree, its quality and finish is very bad. So i want to return it and i want my refund amount immediately. I have tried calling them many time on their customer care no. [protected] but line gets disconnected always. I also sent my compliant by mail on [protected]@craftsvilla.com but there is no response. There is not even an acknowledgement for my complaint. I am very disappointed with this website. I trusted them and they have cheated me. I had contacted Akosha and lodged my complaint witt them against craftsvilla. Then they had provided me another customer care no. [protected]. Even this no. comes as switched off. Hence I request craftsvilla to arrange for return of the saree and refund my money immediately. I no longer want to buy anything from this site. They are bunch of cheats. I will never recommend this website to anyone. There is no customer care at all. Was this information helpful? | |||
 5 Comments | |||
Comments
I have also faced same problem, they have re and re-initiated refund voucher nos 3 time. today I got another refund voucher. So, now I came to know that, craftsvilla cheated me.
The website is registered under Manoj Gupta, Craftsvilla Handicrafts Pvt Ltd and his mobile number is [protected] but no one is picking.
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The website is registered under Manoj Gupta, Craftsvilla Handicrafts Pvt Ltd and his mobile number is [protected] but no one is picking.
I have also faced same problem, they have re and re-initiated refund voucher nos 3 time. today I got another refund voucher. So, now I came to know that, craftsvilla cheated me.
The website is registered under Manoj Gupta, Craftsvilla Handicrafts Pvt Ltd and his mobile number is [protected] but no one is picking.
![]()
The website is registered under Manoj Gupta, Craftsvilla Handicrafts Pvt Ltd and his mobile number is [protected] but no one is picking.
Craftsvilla.com — date of delivery..
my order no is[protected]...will u plz tell me when you r going to deliver my product...whether my product request is accepted or not coz i hv not received any confirmation message... They are big cheat, they don't any money now. My refund is pending for 3 weeks... fraud company. order no[protected]
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+91 22 6157 9090
Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
View all CraftsVilla.com contact information
It gives us great pleasure to see that your complaint (#1779214) has now been resolved via Akosha. Please let us know in case you face any trouble regarding any brand in the future. We'll be more than glad to help out.
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Online Team
Akosha