[Resolved] CraftsVilla.com — 3 times the have sent refund voucher but not delivered the item

kalyanitworld

from Anakapalle, Andhra Pradesh

Address:

530027

I have also faced problem with CraftsVilla.com, they have re and re-initiated refund voucher nos 3 time. today I got another refund voucher. So, now I came to know that, craftsvilla cheated me.

The website is registered under Manoj Gupta, Craftsvilla Handicrafts Pvt Ltd and his mobile number is [protected] but no one is picking.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Nov 27, 2016

Complaint marked as Resolved

After 2-3 struggle and keep-on mails. They sent the Saree. But I never buy any Items from craftsvilla and I dont suggest to friends.

Verified Support

Nov 28, 2016

CraftsVilla.com Customer Care's response Hi Kalyani,

We're sorry to hear your experience with us.

We never want our customers to go and hope you'll give us another chance.

Regards,
Craftsvilla Happiness Team

Related CraftsVilla.com reviews

View all 1161 CraftsVilla.com Reviews

Comments

Ddra

from Srivilliputhur, Tamil Nadu

My order has not been delivered to me... you mentioned the courier name is fedex... and send a tracking number to my mail... while i tracking the number in fedex website shown in your order is label created... (this is first level of shipping) my order date is 05.11.2015.

CraftsVilla.com Customer Care's response, Nov 28, 2016

Verified Support

Hi,

Apoloiges.

Kindly share your order/shipment details with us to further assist you.

Regards,
Craftsvilla Happiness Team