[Resolved] CraftsVilla.com — about ordered product

vinaymayankverma

from Bengaluru, Karnataka

Address:	Gorakhpur, Uttar Pradesh, 273008
Website:	craftsvilla

Hi i have an ordered a magenta silk emboidered saree (order no.[protected] but i fear will i get the same saree as shown on ur website, will product be the same, i have read some customer feedback, ur return policy is very complicated and fake, its not easy to get refund comparetively flipkart or snapdeal where very easy to get refund, their services are very good. first u ensure me that i will get the same product as shown in picture on the website of craftsvilla then i will accept the above order.

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Aug 20, 2017

Complaint marked as Resolved

Verified Support

Jul 20, 2017

CraftsVilla.com Customer Care's response Hi Vinay,

Thank you for connecting with us.

Shipment #[protected]

At Craftsvilla we strive to provide best quality of product and services. Please note that the pictures shown are for representation purposes. However, there might be a slight change in appearance and colour to images shown.

We have easy return and refund policy if you do not like the product that you get or if it has any damage or defect. Please see details at http://www.craftsvilla.com/shipping-artisans-designers/

Regards,
Craftsvilla Happiness Team