CraftsVilla.com — Complaint about recently bought products

Preeti Chadha

Address:	New Delhi, Delhi, 110085
Website:	craftsvilla

Hi,
I got the delivery of two suits on 13th July 2016. One of them was a ready-made black kurti and the other was an unstitched suit. The kurti has been described as a cotton kurti on your website but it's not entirely cotton but a mix so I do not want it. Another suit, the unstitched one has a coloured hard stain on the kurta fabric front side. I am so disappointed that my faith in online shopping has shaken. My order number is[protected] &[protected] and I paid total amount RS. 2119. Kindly look into the matter urgently.
Preeti Chadha
B-72 Friends Tower,
Plot no.47, Sector -9,
Rohini, Delhi-85.

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CraftsVilla.com Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Preeti,

Sincere apologies !

Shipment #[protected] & #[protected]

Please check your email inbox, our representatives have replied on the same.

Regards,
Craftsvilla Happiness Team

Preeti Chadha

Thanks for responding and taking up the matter.

Debonita Chatterjee

today 22nd july 2016 I received a white semi stitched salwar but i found one hole in the piece so i want to exchange the product and wish to get a new one of the same fashion as hurry as possible . i think the customer care of crafts villa will help me .