CraftsVilla.com — Craftsvilla is really fake online shopping site, they do fraud with the customers and just play with the money

Address:

Hyderabad, Andhra Pradesh

1) we received entirely a different color product with different material as well. and even found some typical multiple stains on the product with very cheap stitching of chamki on the embroidery. requested for refund on june 9th 2015 (SKU# MMANS[protected]) 2) they asked us to courier it back to the seller which we did it immediately and shared the shipping details. We even received the confirmation from craftsvilla that seller received the same 3) On June 16the 2015, received a mail from craftsvilla 'Your amount Rs.2418/- has been refunded and same shall show in your accounts within 15 days." 4) From june 28th to july 1st, I followed up many times, but no response. 5) On July 2nd, I get a reply as it is already refunded with no proof. and no notification through any means. I replied the same. 6) most pathetic situation is that, they shared the proof of refund as my payment which I have done initially on june 2nd for buying the product. Team - you should seriously shut down the craftsvilla sit as they are doing lot of fraud with the customers.