[Resolved] CraftsVilla.com — Did not received the product and not getting refund

Priyanka C

from Hyderabad, Telangana

Address:

Mumbai City, Maharashtra

I had done a big mistake ordering from this site. My Shipment number is #[protected][ PREPAID ORDER], i did not receive the product.
And these people are not refunding my amount ... ! its Rs.900/- i cant just let them have it.
Called them 100 times but no response.
What should i do now. I had even posted on Facebook but they are not responding. Please refund my money please.

Was this information helpful?

No (0)

Yes (0)

Feb 16, 2017

Complaint marked as Resolved

Verified Support

Jan 12, 2017

CraftsVilla.com Customer Care's response Hi Priyanka,

Apologies !

Shipment #[protected]

As per our telephonic conversation with Anup, we have processed refund for the order amount and we will keep you posted with the refund status.

Regards,
Craftsvilla Happiness Team